Service Skills

The technical operation is supervised by the close corporation’s members, Pino and Don who, as a qualified Electrical Engineering (Light Current) Technologist, has had vast experience in the field of automation and control of machinery, both overseas and in South Africa, having worked for ESKOM for 15 years in designing and servicing power station electrical controls, prior to acquiring Sandton Appliance Services cc. His technical experience  together with the ability of providing prompt, above average hi-tech service with the help of his highly skilled and motivated staff, has led to the gradual growth of Sandton Appliance Services cc and Bedfordview Appliance Services.

Regular staff training, ensures that the technicians are kept abreast of modern technology.  Their  task is enhanced considerably by the availability of  specific documentation of almost all types of appliances pertaining to service manuals, wiring and circuit diagrams, upgrades and modifications: all essential tools to prevent undue delays.

Type of Repairs

Large Domestic Appliances - Washing machines, dishwashers, tumble driers, fridges, freezers, counter fridges, ice makers, camping fridges (12 V), stoves, mini kitchens, eye level or under counter ovens, hobs, extractor fans, microwave ovens, gas heaters, ironing boards, etc.

Small Domestic Appliance - Coffee machines, irons, kettles, vacuum cleaners, heaters, hair driers, urns, toasters, etc.

Commercial Appliances - Ice makers, counter fridges/freezers, display fridges, portable air conditioners, fryers, ovens, cookers, boilers, urns,  etc.

Industrial Machinery - Design assembly and repair of electrical control panels for sheet metal handling machines, eg: cut-to-length lines, profilers, guillotines, decoilers, spot welders, etc.

Miscellaneous - Golf carts, spinning bikes, medical and other electronic equipment.

Service Procedures

Appliances can be serviced at the customer’s premises  when the fault reported is small in nature and possibly already diagnosed. Alternatively, the appliance may be brought into the workshop or collected at no additional  cost  by the company for evaluation and quoting. This way, in the workshop, the appliance can receive the outmost attention from the supervisor; the diagnostic process can be finalized quicker due to the availability of spares and documentation, which is not always the case for field repairs.

A large range of appliance spare parts (new or salvaged) is kept  in the company’s large warehouse to cater for the needs of the workshop as well as for counter sales. Spares out-of-stock may be acquired from various local suppliers within 24 hours or directly from overseas, if necessary.

Modifications/Upgrading

It is company policy not to scrap any appliance affected by obsolescence unless all attempts made to carry out appropriate modifications or upgrading, in a cost effective manner, have failed. The technicians are trained to carry out repairs at printed circuit board level.

• Counter Fridges • Freezers • Ice Makers • Dishwashers •
• Washing Machines • Dryers • Cookers • Ovens • Toasters • Heaters •
• Microwave Ovens • Vacuum Cleaners • Irons • Urns • TV/VCR/DVD •
• Hair Clippers • Fax • Printers • Industrial Control Panels • Etc. •

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